We use Cratejoy for processing and follow their standard process.
The boxes are packaged on the 1st of the month and shipped by the 4th.
Depending on where you are located, you will receive your box 3-7 business days from the day it's shipped.
On occasion, there are elements outside of our control that might hinder our ability to hold this promise. In those cases, we will be sure to communicate them to you and provide relevant updates.
Renewals are always on the 11th.
When you sign up you are shipped the following months box on the 1st. For example, if you sign up Jan 15th you will be mailed the February box by February 4th.